How Health IT Affected a New Mom

Mari Greenberger

Before my daughter was born, my husband and I needed to find a pediatrician. When I thought about what was important to me in deciding which pediatrician to choose, my mind immediately went to the IT capabilities the office needs to have – things like patient information access and a variety of communication mediums available to parents were imperative.

It was a no-brainer that I needed a robust patient portal accessible anywhere with a Wi-Fi signal and all of the doctors and nurses were comfortable using IT during the appointment without it feeling like it was ‘getting in the way’ of observing or connecting with my daughter. While I’m fortunate to be living in a city where so many options exist for world-class care, I’m confident the technology will continue to be smoothly integrated into the clinician-patient relationship.

Learn more about how health IT can improve the patient experience.